Clients love customer experience speaker David Avrin!

“David was our first speaker to ever receive a 100% approval rating on our post event survey. We’ve already hired him for several more events!”

-Rich Viola, President/CEO, Hotel Interactive Inc

“During the past 16 years, I’ve seen over 300 presentations. David Avrin’s stand out as the most polished presentation of all!”

— Dennis Ellmaurer, TEC Chairman

“Today we had the absolute privilege of hosting the one and only David Avrin! Earlier this year, David cited APS Bank as a best practice example for making it easy for our customers to share their feedback in his latest best-selling book, "Ridiculously Easy to Do Business With: A Practical Guide to Giving Customers What They Want—When and How They Want It."

David shared his insights with our team and left us deeply inspired on how to ensure we’re ridiculously easy to do business with! As a CX professional, moments like these fill me with immense pride.

Thank you, David, you were incredible!”

—Scott Lee Holloway, CCXP, Senior Customer Experience Manager at APS Bank

“As the keynote speaker for our Branch Leadership Conference, David Avrin had our team learning and laughing out loud throughout the process. If you are looking for a keynote speaker for your franchise event who will deliver a great message with humor, authenticity, and engagement, David Avrin delivers.”

— Jayson Pearl, chief brand officer, brightstar franchising llc

“Our attendees enjoyed David’s candor, sense of humor, and well thought-out presentation. They walked away with ideas that they immediately implement when they returned to their businesses. I would highly recommend David Avrin to any group looking for a high-energy and knowledgeable business marketing speaker!”

Carolyn Bell, 1-800-sweeper

“Two days ago, my colleagues and I had the great opportunity to meet David Avrin in an “Ask Me Anything” session. The reality is, we all encounter challenges—directly or indirectly—when dealing with customers, whether they’re internal or external. David shared some “ridiculously easy” solutions for handling various scenarios.

—Merlene D., Marketing & Internal Communications

We had the privilege of meeting the brilliant David Avrin, speaker, author, and consultant, who shared invaluable insights on the evolving landscape of customer experience (CX). His book, "Ridiculously Easy to Do Business With," has already sparked ideas on how we can break down barriers and enhance accessibility in our services.

—Petr Ungerman, Marketing strategist & business developer

“This session was absolutely brilliant. The amount of value David delivered was, frankly, astounding. He embodies generosity, doesn't shy away from the truth, and entertains the audience while delivering actionable insights you can use to make a difference in your business right away—if you're hungry enough to do the work, of course.”

—Anonymous feedback

“David Avrin’s engaging and entertaining presentation was one of the highlights of the conference for the attendees! The management team was very impressed at how well David reinforced their priorities and took the time to truly understand the organizational objectives for the conference.

— Angela Cox, Midwest speakers bureau inc

I was so impressed with [David’s] candor and practical approach, that I shared the book and some of the main ideas with the [executive director] of my non-profit. He was so excited about the "ridiculously easy" concept that he immediately changed his approach with potential contacts. Less than a half hour after our meeting he texted me that he had already enrolled a new client based on the change. By the end of my interview with David, two more had enrolled.

"We made it so ridiculously easy that we just signed up our first new department here. And it looks like we have two more. All because of that phrase."

- Lyman Gifford, Executive Director, NOVA Principles Foundation

Anonymous feedback from audience members

  • David Avrin did a wonderful job. He shared his story, had fun with his exercises. He was real and relevant. David was congruent, funny, and modeled concepts and ideas that work. Count me a fan!

  • David did an exceptional job of engaging the audience through the use of gamification- styled activity. Great way of indirectly teaching best practices.

  • Wonderful session. I'll follow up with David for more info and material. He is brilliant and presents clearly and directly. I loved this session.

  • This was the best presentation of the conference! I got more good ideas from this presentation, then from all of the others combined.

  • The best talk of the whole event. He was inspiring, not afraid to cut through the BS, funny, and very actionable. More of him please!

  • I'm a 40 year member and this was one of the best in terms of real practical and helpful content.